We source the best possible loans or mortgages available

We now set out our policy for all loans, mortgages and loan insurance products, which applies before agreements are entered into. At Greenhill Finance all loan mortgage and insurance products are provided
on a no obligation basis.

We recognise that customers may wish to cancel or not proceed.

Loans & Mortgages

We believe that we source the best possible loans or mortgages available from our panel of lenders,
having regard to your personal circumstances and requirements.

Sometimes people are not ready to make a financial commitment and we would say if you are not 100% comfortable with the proposal you should not be proceeding.

If you are unsure about any aspect of your application, feel free to ask for further information and,
whatever your concerns, we will be glad to help you gain a better understanding.

The information you require to make the correct decision for you is always available.

There is no cost whatsoever to you if you cancel a loan application before the agreement begins.
All our offers and proposals are sent to you on a no-obligation basis.

We undertake the processing of mortgage applications on a strictly no mortgage arranged - no fee basis.

We are responsible for all costs that are incurred prior to completion - even the full cost of a property valuation - whatever your reason for cancellation.

You can halt or cancel your application at any time and it will not cost you a penny.

Insurance

All Insurance products offered are optional.
To provide you with sound and appropriate advice we need to establish some personal details.

If you are not happy with the advice and product recommended then please don’t take it.

If you choose not to take the insurance that’s fine.

If, after taking the insurance, you wish to change your mind the following applies:

Single Premium Payment Protection Insurance:
If the policy is cancelled within the first thirty days you will receive a full refund of the premium.
Thereafter you can cancel at any time but you will only receive a refund on a reducing scale in accordance with the insurance provider’s terms and conditions. These will be given to you during the application.

Monthly Payment Protection Insurance :
You can stop paying the premiums at any time but, once you do, the cover ceases with immediate effect.

To view our complaints procedure click here